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    CH. 02 — HOME SERVICES & CONSTRUCTION

    Software development for home services & construction

    Home services and construction win work on response speed: the first contractor to answer usually gets the estimate visit. The operation behind that answer is typically a phone, an inbox, and whoever happens to be free, and it breaks exactly when the season gets busy. We build the systems that make speed the default: a site that captures enquiries properly, follow-up that fires in seconds, a voice agent for the calls nobody can take, and a CRM the office actually keeps up.

    06 findings04 answers01 proof on record04 steps
    THE FINDINGS — EVERY ANSWER MAPPED
    1. 01

      Enquiries arrive by phone, form, referral, and yard sign, and some never get answered at all.

    2. 02

      After-hours and weekend calls go to voicemail, and the caller dials your competitor next.

    3. 03

      Estimate follow-up depends on whoever remembers, so quotes go out late or never.

    4. 04

      Dispatch notes and job history live in text threads, notebooks, and one person's head.

    5. 05

      Seasonal surges bury the office at exactly the moment lead volume peaks.

    6. 06

      Past customers call back and their history is unfindable, so the relationship starts from zero.

    THE ANSWERS, IN DETAIL04 SERVICES
    1. 01Website and CRM integrationWebsite and CRM integration for teams whose leads die in inboxes.
    2. 02Automated lead follow upAutomated lead follow-up for businesses losing deals to slow response times.
    3. 03AI voice agent developmentAI voice agent development for businesses that lose real revenue to unanswered phones.
    4. 04CRM implementationCRM implementation and migration for teams whose customer data lives in spreadsheets, inboxes, or a CRM nobody trusts.
    2 weeksfull rebuild + automation, live
    REFERENCED PROOF — ON RECORDSVL Homes, Website + Lead & Voice AutomationRead the case study
    ENGAGEMENT PROTOCOL
    1. 01

      Scope call

      Thirty minutes with a senior engineer to map the workflow and the risks.

    2. 02

      Fixed quote

      A written scope with one number and a ship date, approved before work starts.

    3. 03

      Build in the open

      Weekly demos against the milestones, in your repository from kickoff.

    4. 04

      Handover

      A runbook and documentation, so your team can operate what we built.

    Show us how a new enquiry reaches you today, and we will show you where it leaks and how to close it.

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